Senior Application System Analyst

Role overview Turn business and operational needs into clear system requirements and functional designs for complex applications. The work spans discovery, impact analysis, solution planning, and support through implementation and production, with particular emphasis on healthcare payer processes and Facets-related systems.

Responsibilities - Gather, analyze, prioritize, and document requirements with business stakeholders and technical teams. - Create functional designs for new, customized, or enhanced applications, keeping them traceable to business needs. - Review end-to-end processes, workflows, and system dependencies to identify gaps, risks, and improvement opportunities. - Use SQL, application data structures, and analysis tools to investigate issues, support testing, and assist production teams. - Compare solution options with developers, architects, and business partners, balancing usability, performance, and technical constraints. - Support implementation and release readiness, provide subject matter guidance, and mentor less experienced analysts.

Requirements - Bachelor’s or advanced degree where required, or at least seven years of related experience in lieu of a degree. - Five or more years in systems or business analysis, Facets, BlueCard/IPP, or a related area. - Strong understanding of healthcare claims processing and payer operations. - Analytical, problem-solving, documentation, and communication skills; ability to work across business and technical teams.

Nice to have - Hands-on experience with TriZetto Facets, including claims modules, BlueCard/IPP, and FEP processes. - Experience gathering requirements, designing functional solutions, supporting implementations, and using SQL to investigate systems. - Knowledge of Facets configuration, customization, integrations, and upstream or downstream impacts.

Benefits and work setup The position offers health, dental, and vision coverage, wellness programs, parental and family-building support, retirement contributions, and tuition reimbursement. Work may follow a hybrid arrangement with at least two office days each week or a remote arrangement with occasional office visits; expectations depend on the role and location.