Technical Account Manager (Technical Advisory)

Role overview Guide customer teams through the technical adoption and ongoing use of a code analysis platform. The role combines software and DevOps expertise with customer advisory work, helping accounts improve deployment quality, developer understanding, and operational maturity.

Responsibilities - Advise customers on technical adoption, deployment, and operations based on the scale and importance of their use of the platform. - Teach developers and managers how static code analysis can support their software practices. - Audit deployments, identify gaps, and coordinate plans to address them. - Lead regular business reviews with account sales representatives and contribute technical and commercial context to account plans. - Track account progress, risks, and opportunities, while staying current on relevant product developments.

Requirements - At least five years of practical software development or DevOps engineering experience. - At least five years in customer-facing pre-sales or post-sales work. - Strong listening skills and the ability to turn customer input into clear, structured insights. - Excellent written, verbal, and presentation skills. - Collaborative approach, attention to detail, and willingness to give and receive feedback. - Able to work autonomously, take initiative, and contribute to improvements.