Senior Quality Systems Application Analyst (Remote)

Role overview

Lead the support and improvement of enterprise applications used by quality and laboratory teams in a regulated manufacturing environment. The role covers application integration, administration, upgrades, testing, and user support, translating business needs into reliable system changes and coordinating complex projects with users, vendors, and IT colleagues.

Responsibilities - Lead planning, design, development, testing, and implementation work for application projects and upgrades. - Analyze application and database problems, identify root causes, and implement or recommend solutions. - Review business requirements, propose configuration or system changes, write specifications, and deliver approved application updates. - Coordinate with end users on releases and upgrades, and work with vendors to support system functionality and successful implementations. - Create and maintain technical documentation and architecture diagrams, and recommend configurations that support system reliability. - Work with project managers to define scope, effort, schedules, and plans; contribute to standards and longer-term IT goals for quality and laboratory systems.

Requirements - A bachelor’s degree in information technology or computer science, or equivalent experience in an IT environment. - Five years of experience in quality systems IT analysis or a related role, including user support, training, and application installation, development, or maintenance. - Experience supporting large, complex applications and working in integrated SaaS enterprise environments. - Experience configuring Veeva applications. - Strong diagnostic skills and the ability to drive application issues to root cause across an enterprise environment. - Ability to manage multiple high-priority issues and significant projects, meet deadlines, conduct high-level analysis, and communicate clearly in writing and conversation.

Nice to have

PMP certification is preferred.

Benefits and work setup

The listing states an annual salary range of $120,000–$135,000 and eligibility for an annual bonus and employee ownership plan. Benefits include medical, dental, vision, retirement matching, paid time off and holidays, parental leave, education assistance, and other insurance and wellbeing programs. Onsite amenities include a workout facility, cafeteria, and credit union.