Forward Deployed Engineer

Role overview Own customer-facing technical implementations that connect a data-intensive software platform with customers’ systems and workflows. The role spans discovery, project delivery, data migration, integrations, and technical consulting, often involving large or inconsistent datasets. You will work across customer and internal teams to deliver reliable deployments and improve how future implementations are handled.

Responsibilities - Lead technical discovery, document systems and constraints, define project scope, and agree on timelines and success criteria. - Manage implementation projects from kickoff through delivery, coordinating milestones and communicating with technical and non-technical stakeholders. - Build and run data imports, exports, ETL workflows, ingestion pipelines, and migration scripts. - Design API, webhook, and SaaS integrations; map fields and reconcile differences between data models. - Validate data quality and system behavior through staged migrations, sampling, QA, and full-scale checks. - Advise customers on practical implementation choices, explain tradeoffs, and raise risks early. - Create reusable scripts, templates, documentation, and playbooks with product, engineering, enablement, and support teams.

Requirements - At least four years in professional services, solutions engineering, implementation engineering, or a similar customer-facing technical role. - Experience delivering end-to-end technical implementations or migrations directly with customers. - Scripting ability in Python, JavaScript, Bash, or a similar language, plus strong SQL and relational database fundamentals. - Experience with ETL, data migration, APIs, and system integrations. - Ability to work with large, inconsistent, semi-structured, or unstructured datasets and troubleshoot across databases, APIs, files, and user interfaces. - Familiarity with cloud platforms; AWS is preferred. Experience automating data or workflow processes and using AI coding tools is also required. - Clear communication and sound problem-solving in ambiguous situations.

Nice to have GIS, asset management, infrastructure software, legacy-system migration, large-scale media ingestion, SaaS startup, or enterprise customer support experience.

Benefits and work setup The listed compensation range is $160,000–$180,000. Benefits include medical, dental, vision, basic life insurance, a 401(k), unlimited paid time off, and potential equity.