Senior Director, Software Engineering

Role overview Lead the engineering organization responsible for mobile apps used by field technicians, with accountability for reliability, performance, release quality, and long-term modernization. You will guide the work through engineering managers, keep current apps dependable while advancing native iOS and Android platforms, and align delivery with business priorities.

Responsibilities - Set priorities, processes, and long-term goals for the mobile engineering organization through its managers. - Own app reliability, performance, and release quality, including production monitoring and measurable quality goals. - Lead modernization of native iOS and Android apps while maintaining stability for existing users. - Establish a predictable release cadence supported by quality practices, staged rollouts, release gates, and test automation. - Partner with product, design, and senior leaders to set technical direction and improve the mobile experience. - Develop engineering managers, recruit mobile talent, and communicate decisions to technical and nontechnical stakeholders.

Requirements - At least 10 years of software engineering experience, including 5 or more years leading engineering organizations and managers. - A record of delivering reliable, high-scale mobile applications for both iOS and Android on a predictable schedule. - Deep knowledge of mobile platforms, performance, and reliability. - Experience setting quality standards, production monitoring, staged releases, release gates, and automated testing strategy. - Experience leading significant mobile platform modernization or re-architecture, with the technical credibility to engage on architecture decisions. - Strong communication and technical writing skills, and a degree in computer science or a related technical field.

Benefits and work setup Flexible time off, learning and leadership development, recognition programs, company-paid medical, dental, and vision options, savings accounts, retirement matching, and family-building and parental support are described.