Sr Dir, Partner Success

Role overview Lead partner success for a customer service and support organization, shaping how partners contribute to customer outcomes. This is a professional role based in the New York metropolitan area, with a remote or flexible work arrangement.

Responsibilities - Set direction for partner success within the customer service and support function. - Guide the executive team’s work with partners across North America and Canada. - Align partner activity with customer service and support priorities.

Requirements - Experience relevant to partner success and customer service or support. - Ability to lead work at an executive level. - Familiarity with partner activity in a North American business context.

Benefits and work setup - Remote or flexible work arrangement in the New York metropolitan area. - Regular, professional position.