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Senior Client Associate (West Coast)
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About this role
Role overview
Provide day-to-day operational support to several financial advisors and help their clients receive responsive, dependable service. You’ll handle account and transaction workflows while helping improve the procedures and tools that support client relationships.
Responsibilities - Manage client requests and administrative tasks, following through promptly and accurately. - Coordinate prospect and client onboarding, including meeting preparation, collecting account and investment documents, and arranging account openings and transfers. - Support advisors with investment transactions, billing, and performance reporting. - Maintain client records in a customer relationship management system and other tools. - Coordinate with clients’ other professional advisers and follow compliance and confidentiality requirements. - Identify improvements to service procedures and contribute to the development of the client support function.
Requirements - At least two years in a similar role at a registered investment adviser or broker-dealer, including direct work with both clients and advisers. - Strong written, verbal, and interpersonal communication skills. - Organized and detail-focused, with the ability to manage several priorities at once. - Comfortable taking initiative, collaborating, and owning work through completion. - Proficiency with Google productivity tools and familiarity with Microsoft Office equivalents. - Ability to learn and adopt new technology quickly.
Nice to have - Series 7 and 66 licenses, or Series 65. - A bachelor’s degree in finance, economics, or a related field; advanced degrees or credentials such as CFP, CPA, or CFA are also relevant. - Experience with Salesforce or financial custodians.
Benefits and work setup - Competitive salary and equity, relocation support, paid holidays, and flexible paid time off. - Medical, dental, vision, retirement, commuter, and health savings or flexible spending plans. - Office-based work in New York City, with meals and snacks provided at the office.