Senior Client Associate

Role overview

Partner with multiple financial advisers to coordinate daily operations and deliver reliable support to their clients. The role combines hands-on account servicing with improving workflows and helping shape a growing client service function.

Responsibilities - Respond to client requests and manage adviser support tasks with care and timely follow-through. - Organize prospect and client onboarding, including meeting preparation, collecting account and investment documents, and coordinating account setup and transfers. - Assist with investment transactions, account billing, and performance reporting. - Maintain accurate client information in a customer relationship management system and related tools. - Coordinate with clients’ other professional advisers while observing compliance procedures and protecting confidential financial information. - Suggest better ways to deliver service and work with product and operations colleagues on improvements.

Requirements - Two or more years of comparable experience at a registered investment adviser or broker-dealer, working directly with clients and advisers. - Clear communication and strong interpersonal skills. - Careful organization and attention to detail, with the ability to juggle multiple tasks. - A collaborative, self-directed approach and willingness to take ownership. - Strong skills with Google productivity applications and familiarity with comparable Microsoft Office tools. - Readiness to learn and adopt new systems.

Nice to have - Series 7 and 66 licenses, or Series 65. - A bachelor’s degree in finance, economics, or a related discipline; relevant advanced degrees or designations such as CFP, CPA, or CFA. - Familiarity with Salesforce or financial custodians.

Benefits and work setup - Salary and equity package, relocation assistance, paid holidays, and flexible paid time off. - Medical, dental, vision, retirement, commuter, and health savings or flexible spending plans. - New York City office with meals and snacks provided.