Implementation Consultant

Role overview Guide customers through technical implementation of a commerce platform, helping them configure it to support their business processes and adoption goals. You will work across several client projects at once, partnering with project managers and internal customer-facing teams to deliver a positive onboarding experience and keep implementation work on track.

Responsibilities - Lead technical consulting and platform configuration across concurrent, time-and-materials projects. - Partner with project managers to deliver within agreed scope, schedule, and budget. - Understand each customer’s business model and workflows, then shape an implementation that supports effective use and long-term success. - Coordinate with customer success, account, and project teams to align delivery with established customer goals. - Communicate clearly with internal and external stakeholders, guide them through decisions, and raise risks when needed.

Requirements - Experience navigating enterprise customer needs when introducing a new platform. - A customer-focused approach and motivation to help users succeed. - Strong problem-solving skills across technical, organizational, and customer-facing challenges. - Curiosity and ability to learn new concepts quickly and apply them effectively. - Clear communication with varied audiences and flexibility as circumstances change. - Confidence working through difficult situations independently, with good judgment about when to escalate risks.

Nice to have - Experience integrating source systems such as product information management or enterprise resource planning platforms with ecommerce systems.

Benefits and work setup - The role is advertised as remote. - The stated national base salary range is €34,850–€41,000. Eligible roles may also include a commission plan or bonus. - Full-time employees are offered a total rewards package that includes health and medical benefits and paid time off.