Workato Administrator (Remote)

Role overview Own the integration automation platform that connects customer, support, and operational systems. You will build and maintain automations that reduce manual work, investigate production failures, and improve monitoring and reliability, working with business systems, program management, Salesforce administration, and development colleagues.

Responsibilities - Build and maintain enterprise integrations using Workato or a comparable automation platform. - Administer Salesforce directly or coordinate closely with its administration team as the integration owner. - Troubleshoot production integration failures, trace root causes, and strengthen error handling and monitoring so problems are visible. - Use APIs, webhooks, authentication, and record matching to connect systems and move data reliably. - Find inefficient operational processes and deliver automated workflows with measurable results. - Shape platform practices and integration design to reduce manual effort and operational fragility.

Requirements - At least two years of hands-on experience building and maintaining enterprise integrations in Workato or a comparable platform such as MuleSoft, Boomi, or Tray.io. - Experience administering Salesforce or serving as the primary integration owner in close partnership with a Salesforce team. - Practical experience diagnosing live integration failures and implementing robust monitoring and error handling. - Working knowledge of REST APIs, JSON, webhooks, authentication methods, and matching records across systems using external IDs. - Examples of improving manual or inefficient processes through automation and achieving measurable outcomes.

Nice to have Workato certification; experience as the primary administrator of an enterprise integration platform; data architecture skills, including defining systems of record; a self-directed approach to platform ownership; and familiarity with Salesforce objects, relationships, and external lookup keys.

Benefits and work setup The role is fully remote for U.S.-based employees, with hiring unavailable in Hawaii. Listed benefits include medical, dental, vision, life, disability, FSA/HSA, 401(k), paid parental leave, an employee assistance program, two company-wide shutdown weeks for most employees, and employee resource groups. Stipends include home office support, $50 per month toward internet or phone, and $50 per month for wellness; quarterly team activity support is also offered.