Storage Operations Lead

Role overview Lead enterprise storage operations for a large public-sector IT environment. The role focuses on keeping storage services available, secure, recoverable, and appropriately sized, while coordinating engineering, data protection, hosting, cybersecurity, and customer teams.

Responsibilities - Oversee SAN and NAS platforms, storage clusters, replication, backup services, and operational performance. - Coordinate backup, restore, and replication testing; track service commitments and follow up on gaps. - Maintain performance dashboards, operational logs, audit evidence, and recurring reports for stakeholders. - Improve storage workflows, documentation, security controls, and automation; address recurring backup failures. - Work across hosting, database, virtualization, security, and customer teams to align service delivery. - Present performance reviews and improvement recommendations to leadership and service managers.

Requirements - Bachelor’s degree or equivalent and at least five years of related experience. - Experience leading enterprise storage operations, data protection, backup and recovery, or infrastructure compliance. - Knowledge of enterprise storage platforms, SAN/NAS, disaster recovery, and service management practices. - Ability to assess operational records, workflows, and metrics for accuracy, completeness, and compliance. - Experience producing performance plans, dashboards, audit materials, or corrective-action processes. - Strong analytical, writing, communication, and cross-team coordination skills.

Nice to have - Experience in federal, regulated, or public-sector environments. - Storage or data-protection credentials, ITIL, or Six Sigma training. - Familiarity with NIST security controls, federal data-protection requirements, and continuity planning. - Experience with storage analytics, monitoring, and compliance audits.

Benefits and work setup - Remote work or work in Austin, Texas; a Public Trust clearance must be obtainable. - U.S. citizenship is required; visa sponsorship is unavailable. - Listed benefits include medical, dental, and vision plans, a 401(k) with employer match, paid leave and holidays, and eligible family and insurance benefits.