Product Design Manager

Role overview Lead a product design team while staying hands-on with work that improves a digital marketplace connecting veterinary professionals with animal hospitals. You’ll guide design across multiple product areas, align it with business goals, and build shared standards that help the team deliver a cohesive experience as the platform grows.

Responsibilities - Mentor and develop a five-person design team, strengthening craft, critical thinking, and strategic influence. - Set clear design quality standards and make them useful and consistent across the organization. - Support career development through regular growth conversations, performance reviews, and clear progression expectations. - Design selected projects from discovery through delivery, including complex challenges, quick improvements, and exploratory concepts. - Partner with product and business leaders to shape direction, and advocate for customer needs in design decisions. - Improve design systems and practices across research, concept development, interaction design, prototyping, and delivery; explore AI-supported workflows that use real components.

Requirements - At least eight years of product design experience, including two or more years managing designers. - A track record of coaching senior designers and helping them grow from strong execution into strategic leadership. - A portfolio showing visual and interaction design, systems thinking, product storytelling, and user-centered work. - Experience building and scaling design systems and working across multiple products or surfaces. - Practical fluency with AI in design, including sound judgment about where it helps and what needs further review. - Ability to clarify ambiguous problems, conduct user research, and communicate effectively with cross-functional leaders.

Nice to have - Experience designing for a two-sided marketplace. - Interest in creating experiences that support meaningful work.

Benefits and work setup Remote-first, with occasional travel for team meetings and events; employees based in San Francisco work in a hybrid arrangement. Listed benefits include home-office, education, and wellness stipends; health coverage with the base medical plan fully covered; a 401(k); flexible paid time off; and paid family and reproductive care leave.