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Data Analyst III, PBM Client Success
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About this role
Role overview Use data analysis to help clients and internal teams understand the performance of pharmacy benefit services and clinical programs. This senior analyst role combines claims analysis, statistical evaluation, recurring reporting, and strategic recommendations, with opportunities to shape analytical methods and guide junior colleagues.
Responsibilities - Analyze application engagement and pharmacy claims data, investigating differences between internal and third-party reporting. - Evaluate clinical management programs with statistical methods and establish measures for tracking effectiveness over time. - Build scalable data processes, preparation tools, and automated reporting to support recurring reviews and ad hoc questions. - Develop analytical frameworks for strategic initiatives and assess potential new analytics products and their technical needs. - Present findings and practical recommendations to clients and internal stakeholders, incorporating their feedback. - Mentor junior analysts and help set team standards and practices.
Requirements - Expert SQL skills and knowledge of relational databases and their structures. - Four to six years of quantitative analytics and advanced modeling with large datasets. - At least four years analyzing pharmacy benefit claims data. - Bachelor’s degree in analytics, computer science, or a related field, or equivalent experience. - Experience with cloud analytics services, preferably AWS, and gathering and documenting business or client requirements. - Strong written and verbal communication, including explaining trends to clients and creating stakeholder-ready tools, memos, and presentations.
Nice to have - Experience in clinical navigation or five or more years in pharmacy benefits. - Python, dbt, version control, or hands-on AWS experience.