Product Expert

Role overview

Help app developers and teams understand how a subscription monetization platform can support their goals. You’ll handle inbound conversations that don’t go directly to sales or technical specialists, explain and demonstrate relevant product features, and guide people toward a practical next step. This new role combines product education, early-stage sales, and hands-on adoption support.

Responsibilities

- Respond to inbound interest and learn about each app, its builders, and their objectives. - Give clear product demonstrations, answer questions, and explain relevant capabilities and limitations. - Help people who can proceed independently with setup guidance, resources, and timely follow-up. - Identify when a conversation needs a sales representative, technical specialist, support team, or later follow-up, and make a well-qualified handoff. - Keep useful notes and stay accountable for follow-through so customers do not need to repeat their context. - Share recurring questions and feedback, improving demos, guidance, and team processes.

Requirements

- Strong practical knowledge of the product, demonstrated through work or personal projects. - Interest in how app developers build products and generate revenue. - Enjoyment of customer conversations and sound judgment about what guidance will help. - Ability to explain product concepts clearly and recognize when a specialist should be involved.

Benefits and work setup

- Fully remote work with autonomy and flexibility; hiring covers EMEA and the Americas. - Four to five weeks of flexible annual leave, a paid coworking desk, workspace budget, and learning stipend. - Equity is offered, with a ten-year period to exercise vested options. - The role offers room to help shape the team and may build experience relevant to sales engineering, account management, or customer success.