Remote job
Customer Success + Support + QA + Light Dev
Support Full-time Canada preferred
Job details
Not specified Salary
Canada preferred Eligibility
Not specified Experience
Full-time Employment
About this role
Role overview Take on a broad, hands-on role supporting rental operators as they start using a booking platform for boat and jet-ski businesses. The work combines customer support and onboarding with feature testing, help documentation, and workflow automation.
Responsibilities - Provide first-line support to rental operators. - Onboard new boat and jet-ski rental businesses to the platform. - Test new features before they are released. - Keep help documentation up to date. - Create automations using Zapier or Make.
Benefits and work setup - Full-time, remote role. - Candidates based in Canada are preferred.