Implementation Success Partner

Role overview Lead complex, multi-site perioperative technology implementations for hospital systems, from early scoping through launch and post-launch support. The role combines delivery ownership, operational expertise, analytics, and executive advising to help care teams adopt new workflows and realize sustained value.

Responsibilities - Work with commercial teams before handoff to shape project scope, confirm feasibility, and set delivery expectations. - Plan and lead deployments across multiple facilities, service lines, and surgical groups. - Advise clinical and executive leaders on operational strategy, implementation choices, risks, and tradeoffs. - Coordinate with client operations and IT teams, as well as internal data, product, and customer success specialists. - Use dashboards and reporting to find adoption gaps, identify improvement opportunities, and guide reinforcement efforts. - Anticipate delivery risks, lead change management, and remain accountable for implementation outcomes.

Requirements - Deep knowledge of perioperative operations and experience leading complex hospital technology implementations. - Prior project management experience with hospital systems, such as EHR implementations. - Ability to work with clinical, operational, technical, and executive stakeholders and build support for workflow changes. - Strong analytical skills, including data validation and interpretation using tools such as dashboards, advanced spreadsheets, and code review. - Ability to travel approximately 25–35% of the time.

Nice to have - SQL query writing experience. - PMP certification or experience working with clinical or process consultants.

Benefits and work setup - Typical annual salary range: $120,000–$150,000 USD. - Benefits include open paid time off, paid parental leave, professional development and wellness stipends, a technology stipend, and stock options.