Solution Center Consultant, Associate

Role overview Guide customers through the implementation and adoption of enterprise software, from understanding business needs to deployment and go-live support. The work combines customer consulting, solution design, technical delivery, and coordination with project teams to help customers meet their goals.

Responsibilities - Lead discovery sessions and requirements workshops with customer stakeholders. - Turn business needs into scalable solution designs and implementation plans. - Configure, deploy, and support enterprise software in line with customer goals and recommended practices. - Coordinate project timelines, deliverables, risks, testing, and deployment readiness with delivery teams. - Support go-live, train users, and advise customers on adoption and implementation challenges. - Work with architecture, product, engineering, and customer success teams; contribute to shared methods and knowledge.

Requirements - Bachelor’s degree in computer science, engineering, information systems, or a related field, or equivalent experience. - Strong problem-solving skills and ability to analyze business and technical requirements. - Clear communication and collaboration with technical and non-technical stakeholders. - Ability to manage competing priorities in a customer-focused environment.

Nice to have - Five or more years implementing enterprise software in consulting, implementation, or technical delivery. - Experience leading implementations from requirements and design through deployment and user adoption. - Experience with product lifecycle management software; familiarity with Windchill is especially relevant. - Knowledge of enterprise integrations, data migration, change management, and system adoption.