Senior Product Manager- Agentic Commerce (Remote)

Role overview Own product strategy and delivery for digital commerce experiences, with a focus on customer confidence and emerging agentic commerce solutions. The role spans the storefront journey—from product discovery and application through checkout and post-purchase—using customer research and performance data to reduce friction and improve outcomes across web and mobile.

Responsibilities - Maintain a product roadmap informed by customer needs, stakeholder input, market research, and business priorities. - Define use cases, features, requirements, and acceptance criteria, then work with design, engineering, and partner teams to deliver iterative releases. - Own and improve merchandising, application, checkout, and post-purchase experiences using funnel and conversion measures to identify priorities. - Test and refine existing journeys, identify customer friction, and validate proposed solutions through research and experimentation. - Evaluate product performance, assess risks and opportunities, and communicate decisions, timelines, blockers, and results to stakeholders. - Align teams around cross-functional initiatives and build support for product decisions across the organization.

Requirements - Five to seven years of software product management experience. - Experience managing consumer-facing digital commerce products, including customer confidence or trust features. - Direct experience designing and implementing agentic commerce solutions and B2B2C shopping experiences. - Hands-on storefront experience with conversion optimization, customer acquisition, and web or mobile testing such as A/B experiments. - Ability to improve self-service through AI chatbot workflows and reduce customer effort across digital journeys. - Strong communication and collaboration skills, self-direction, flexibility, and a bachelor’s degree or equivalent experience.

Nice to have - Fintech or financial services experience, including payments, billing, lending, lease-to-own, or buy-now-pay-later products. - Merchant storefront integrations, customer notifications, mobile and web products, or risk products.

Benefits and work setup - Remote within the continental United States, with an option to work from corporate locations in Utah or Arizona. - Benefits include health and life coverage, paid parental leave, matched retirement savings, paid time off and holidays, volunteer hours, employee stock purchase, tuition reimbursement, charitable gift matching, and work equipment and services.