Senior Product Manager, Warranty

Role overview Own product strategy and delivery for CRM and operational platforms supporting warranty contracts, claims, and payments. You’ll translate business and customer needs into a roadmap, guide cross-functional teams from discovery through launch, and improve workflows and measurable outcomes across the product lifecycle.

Responsibilities - Define and communicate product vision, strategy, objectives, key results, metrics, and roadmap. - Lead discovery and delivery for customer onboarding, policy administration, claims operations, payment processing, and related workflows. - Partner with engineering, operations, finance, marketing, partnerships, and business stakeholders to prioritize needs and deliver changes. - Use customer insights and data to guide decisions and assess product performance. - Improve measures such as revenue, margin, customer attrition, claims throughput, operational accuracy, and compliance. - Support accounting, revenue recognition, and SOX compliance needs within the relevant platforms.

Requirements - Product management experience building and scaling products, with a customer-centered approach. - Ability to set product direction and turn business needs into a clear, actionable roadmap. - Experience leading cross-functional delivery through influence and working closely with technical and business partners. - Strong use of customer insight and data to make product decisions and measure results.

Benefits and work setup - Remote role based in India.