Senior Engineering Manager — Core Platform (Remote LATAM)

Role overview Lead a team of more than ten engineers responsible for the systems and services that support the wider engineering organization. You will set technical direction across infrastructure, reliability, developer experience, billing, payments, and data while developing the team and staying engaged with architecture and implementation decisions.

Responsibilities - Lead, hire, mentor, and retain engineers across platform disciplines. - Set the platform roadmap with engineering leadership and product partners. - Improve service reliability by defining SLOs, shaping incident response, and ensuring postmortems lead to changes. - Reduce development friction through better CI/CD, local environments, observability, and deployment practices. - Oversee billing and payments infrastructure with attention to correctness, scalability, and compliance. - Work across Finance, Product, and Engineering to turn business needs into foundational capabilities.

Requirements - 8+ years of software engineering experience, including substantial work with platform, infrastructure, or foundational systems. - A strong individual contributor background and the ability to guide technical decisions while leading people. - Experience owning reliability practices such as SLOs, incident management, on-call operations, and postmortems. - Ability to make the case for platform investment while balancing long-term system health and near-term delivery. - Clear written and spoken English and effective async communication. - Practical use of AI tools throughout software development, with experience shipping AI-enabled tools, agents, or workflow improvements.

Nice to have - Payments, billing, fintech, reconciliation, or payment service provider experience. - Experience scaling an engineering organization during rapid growth. - Ruby on Rails at scale or experience evolving a large monolithic system toward service decomposition.