IT Business Operations Manager

Role overview Build and run the operational function behind an organization’s technology spending and equipment. You’ll manage vendor relationships, contracts, software licenses, budgets, and hardware assets, creating the processes and reporting needed to keep costs and renewals under control.

Responsibilities - Manage software and hardware vendor relationships, performance reviews, escalations, purchasing, and contract negotiations with Finance and Legal. - Maintain contract records and a renewal calendar, and coordinate security reviews for prospective vendors. - Track SaaS applications, owners, license counts, costs, and renewal dates; identify unused seats and manage license audits or true-ups. - Develop IT operating and capital budgets, forecast costs as the organization grows, reconcile invoices, and explain budget variances. - Oversee hardware purchasing and asset records from acquisition through assignment, repair, refresh, and disposal. - Establish purchasing and approval workflows, reporting routines, and compliance evidence; document processes for ongoing use.

Requirements - Strong attention to detail, including the ability to spot discrepancies in invoices, renewal dates, and license counts. - Excellent organization and experience keeping multiple workstreams, owners, and statuses current in a project or asset management tool. - General familiarity with budgets and financial information. - Confidence serving as the main point of contact for vendors, including during negotiations or difficult conversations. - Strong written communication and a record of building effective partnerships across teams.

Nice to have Familiarity with SaaS pricing and renewals, vendor security reviews and data handling, procurement procedures, or SCIM provisioning and its relationship to license assignment.

Benefits and work setup This full-time role lists a salary range of $130,000–$150,000, equity, flexible paid time off, health, dental, vision, and disability coverage, tax-advantaged savings accounts, and possible relocation assistance. The role is intended to be on-site in Portland, Oregon; remote candidates are expected to visit the office quarterly. Longer hours may occasionally be needed around budget cycles and major renewals.