Director, Product Management

Role overview Lead product management across a portfolio serving online sellers and brands, with a focus on expanding beyond marketplace selling into direct-to-consumer, multi-channel commerce, and AI-enabled products. You’ll set a sequenced roadmap and guide discovery through launch while staying involved in day-to-day execution and customer research. The role leads product teams in the United States and China through a mix of direct management and management through a team lead.

Responsibilities - Translate priorities into a multi-quarter roadmap, balance core platform needs with growth bets, and maintain realistic delivery commitments. - Manage a pipeline of new product opportunities from customer problem discovery and validation through prototyping, pilots, and launch; discontinue ideas that lack evidence. - Direct product work for direct-to-consumer and multi-channel commerce, including owned storefronts, marketplaces, search, and social channels. - Evaluate AI-enabled product opportunities and set clear measures for adoption and quality. - Lead customer interviews and advisory sessions, and coordinate with marketing and sales to bring products to market. - Establish shared product practices, review requirements and specifications, run team cadences, and coach product managers across regions.

Requirements - Extensive product management experience, including senior leadership and direct management of product managers in a SaaS, e-commerce, or data platform company. - Evidence of launching new products or business lines and delivering multi-team roadmaps. - Deep understanding of marketplace and direct-to-consumer commerce, with strong product judgment. - Experience with AI- or ML-enabled products and the ability to identify durable customer value. - Strong customer research skills and a record of making evidence-based product decisions. - Experience leading distributed teams, influencing engineering and design, and using analytics tools or SQL to measure product results.

Benefits and work setup - U.S.-based role with regular customer contact; product teams operate across the United States and China. - The listing gives a base salary range of $190,000–$220,000 USD and eligibility for an annual bonus. - Benefits include flexible paid time off, holidays, health and insurance plans, retirement matching, parental leave, volunteer time, and family-building and wellness support.