Remote job
Technical Customer Engineer
Job details
About this role
Role overview Provide customer-facing technical support for automated equipment, helping customers address service needs and maintain equipment operation. The position calls for a combination of relevant technical education, hands-on service experience, and clear communication.
Responsibilities - Support customers with technical service needs for automated equipment. - Communicate with customers in English through speaking, reading, and writing. - Use computer applications to support service work.
Requirements - College degree or higher in mechanisms, electronics, or a related major. - At least three years of experience servicing automated equipment. - Working English skills across reading, writing, speaking, and listening. - Good communication skills and computer application skills. - Integrity, initiative, openness to learning, and a strong sense of responsibility and accountability.
Benefits and work setup - Based locally in Shanghai; the Pudong area is preferred.