Associate IT infrastructure Engineer

Role overview Build and operate network infrastructure that keeps a distributed workforce connected, secure, and productive. The role also supports company-wide adoption of enterprise AI tools by administering platforms, automating workflows, and setting practical safeguards. You will work across IT, Security, Compliance, Facilities, and Engineering, with responsibility for reliable services and clear operational documentation.

Responsibilities - Design, deploy, and maintain office networks, including Wi-Fi, switching, VLANs, and related connectivity services. - Troubleshoot network incidents, monitor capacity and health, and address root causes. - Coordinate ISP circuits, installs, renewals, service commitments, and outage escalation. - Plan network builds, moves, and refreshes with Facilities and Security; operate VPN, firewall, and Zero Trust controls. - Administer enterprise AI platforms, integrate them with other systems, and monitor usage. - Create AI-enabled automations and establish access, data protection, and audit controls. - Document network designs and procedures, support complex escalations, and participate in a global on-call rotation.

Requirements - At least 2 years in network, infrastructure, or IT engineering. - Strong knowledge of TCP/IP, DNS, DHCP, VLANs, routing, TLS, VPNs, proxies, and firewalls, with practical troubleshooting ability. - Experience managing Meraki or comparable enterprise networking equipment and working with ISPs or carriers. - Hands-on administration or integration experience with enterprise AI or LLM platforms. - Proficiency in a scripting language such as Python, Bash, or JavaScript, and experience using REST APIs. - Understanding of AI data security, including data classification, DLP, and least-privilege access; strong communication and documentation skills.

Nice to have - Meraki, CCNA, or Network+ certification; SD-WAN or multi-site network experience. - Familiarity with Cloudflare Zero Trust, DLP, or CASB tools, or experience building agents and workflows.