Sr. Developer, AI and Agentforce

Role overview Develop AI-powered solutions that combine Salesforce tools with emerging AI technologies to improve customer and internal workflows. The work includes building agents and automations, designing data foundations, prototyping new capabilities, and delivering solutions with project teams and customers, including for exploratory or ambiguous needs.

Responsibilities - Build, test, and improve AI agents, workflows, and automations for customer-facing and internal use. - Design data architectures, identity resolution, and real-time activation patterns using Salesforce Data 360; work with unstructured data models, retrievers, and search indexes where appropriate. - Prototype and assess AI technologies alongside the Salesforce ecosystem for strategic customer needs. - Develop platform features with Apex, Lightning Web Components, and JavaScript, and integrate Salesforce with external systems through REST APIs. - Work with customers and delivery teams to clarify requirements and shape secure, scalable technical solutions. - Keep current with platform and AI developments, use AI coding tools, and pursue relevant certifications; travel may reach 25% for customer work and events.

Requirements - At least 3 years of hands-on Salesforce development with Apex, Lightning Web Components, and JavaScript. - Strong understanding of Apex patterns, software development fundamentals, and object-oriented programming. - Experience with CI/CD, Git-based source tracking, and Salesforce integrations using REST APIs. - Experience building on Salesforce Data 360 and creating Agentforce agents, workflows, and automations. - Hands-on curiosity about AI beyond Salesforce, such as LLM APIs, agent frameworks, or emerging tools, with the ability to learn new technologies quickly. - Strong written and verbal communication skills, including explaining technical concepts to non-technical stakeholders.

Nice to have - Experience with retrieval-augmented generation, identity resolution, unstructured data models, retrievers, or search indexes. - Salesforce development, Data Cloud, or Agentforce certifications; consulting or professional services experience. - Familiarity with LLM providers, vector databases, agent orchestration, other Salesforce clouds, telephony platforms, AWS Lambda, or AI coding agents.

Benefits and work setup - Remote and regional hub work options, with flexible scheduling and team collaboration across locations. - Customer travel may be up to 25%.