Senior ICT Technician

Role overview Take ownership of internal IT for a distributed workforce using macOS, Windows and Linux. As the sole IT specialist, you will support employees’ devices, accounts and workplace tools while partnering with cloud engineering to maintain secure, dependable servers. Automation, clear documentation and independent prioritization are central to the role.

Responsibilities - Set up and support employee computers, enforce device security policies and resolve everyday technical issues across operating systems. - Manage identity and access processes, including Google Workspace, single sign-on, multifactor authentication and password tools. - Maintain employee-facing systems, software, licenses and vendor costs. - Administer Linux servers and firewall settings in collaboration with cloud engineering. - Automate provisioning, configuration, patching and offboarding using Ansible and scripts. - Maintain security standards, conduct access reviews, respond to incidents and document systems and self-service guidance.

Requirements - Several years of IT or systems administration experience, ideally supporting a remote or distributed team. - Hands-on Ansible configuration management experience and strong Linux administration skills, including firewalls. - Ability to support macOS, Windows and Linux users. - Experience administering Google Workspace, SSO, MFA and password management. - Understanding of endpoint and identity security, plus scripting ability in Bash, Python or similar. - Clear written English, patience with users of varied technical ability, and the ability to work independently under pressure.

Nice to have - Infrastructure-as-code or orchestration experience, such as Terraform or Nomad; familiarity with device management, security frameworks, GDPR, SaaS vendor administration or open-source smart home technology.

Benefits and work setup - Full-time, 40-hour-per-week position with a fully remote arrangement and flexible schedule; the team aims for at least three hours of daily overlap. - Employment is arranged in the employee’s country. The listed baseline benefits include paid vacation, sick leave and parental leave, plus work hardware and annual learning and smart home budgets. - Compensation varies by location and is adjusted for experience, qualifications and working hours.