Technical Solution Engineer

Role overview An intelligent transportation company is hiring a Technical Solution Engineer to bridge customer operational needs, product capabilities, and software engineering execution across complex hardware and software deployments for cities and transportation agencies. The role is heavily engineering-focused, with roughly 80% of time spent on hands-on prototyping, automation, data modeling, and technical problem solving rather than traditional sales presentations. It spans the full solution lifecycle, from technical discovery and proof of value through field validation, and turns successful approaches into scalable product features.

Responsibilities - Provide expert pre-sales technical support for complex hardware and software deployments, including leading product demonstrations for technical and executive audiences. - Assess customer infrastructure, map solutions to agency pain points, and deliver on-site technical training and change management. - Design and implement rapid prototypes or custom workflow configurations and own Proof of Value documentation to validate ROI and secure technical wins. - Translate complex operational and agency needs into technical task breakdowns, product requirements, and engineering specifications. - Structure ambiguous technical challenges, analyze system data, and apply mathematical modeling to evaluate performance patterns. - Convert successful custom solutions into long-term engineering specifications and scalable product features, partnering with Account Executives, Product Management, and Engineering.

Requirements - Bachelor's degree in Engineering, Computer Science, or a related technical field, with an advanced technical degree considered an asset. - Proven experience building rapid prototypes, automating technical tasks, and solving ambiguous operational problems across hardware and software. - Strong data and quantitative analysis skills, including mathematical or statistical modeling of system performance. - Excellent communication and presentation skills with both technical practitioners and executive stakeholders. - Ability to collaborate cross-functionally with sales, product, and engineering teams and translate custom work into reusable product capabilities.

Nice to have - Domain expertise in Intelligent Transportation Systems (ITS), transportation infrastructure, fleet or telematics, or connected vehicle technology.

Benefits and work setup - Comprehensive health benefits from day one, 24/7 virtual healthcare access, and dedicated wellness programs. - RRSP or 401(k) matching plan and a variable incentive plan tied to company and individual performance. - Flexible vacation policy plus unique extra time-off days designed for recharge and work-life balance. - Flexible work options, internet subsidy, remote work allowance, and enhanced parental leave. - Equal opportunity employer with accommodations available on request through the application process.