Community Manager

Role overview

Manage the day-to-day experience across several creator- and brand-led online communities. You will coordinate with each community host and internal strategists to keep spaces, courses, challenges, and events organized, welcoming, and active, while tailoring communications to each host’s audience and voice.

Responsibilities

- Support onboarding by learning each host’s audience and style, then agreeing on communication routines, content reviews, and responsibilities. - Set up and maintain community spaces, courses, challenges, and events across multiple programs. - Plan recurring engagement, including monthly themes, weekly activity schedules, and daily prompts or polls. - Write newsletters, learning materials, member features, and other content in distinct brand voices. - Welcome members, answer questions, resolve issues, and guide people to useful community resources and automations. - Coordinate event logistics and promotion, moderate live sessions, follow up with recaps, and use engagement data to inform improvements.

Requirements

- Experience in marketing and content creation, with examples of work that supports engagement or growth. - Strong writing and editing skills, including the ability to adapt tone for different audiences. - Familiarity with community management and interest in evolving digital tools and practices. - Empathy and curiosity for building relationships with hosts and members. - Organization and attention to detail when managing several communities and incorporating feedback. - Confidence joining or occasionally hosting community calls, plus comfort using analytics to assess community health.

Benefits and work setup

The role is remote-first, with health, vision, and dental coverage and paid time off. Professional development support and potential leadership pathways are offered. Base salary is listed as $40,000–$65,000, with the specific amount depending on location, experience, and cost of living.