Remote job
Customer Support Systems & Analytics Architect
Data Engineer Full-time Permanent US, Canada
Job details
Not specified Salary
US, Canada Eligibility
Not specified Experience
Full-time Employment
About this role
Customer Support Systems & Analytics Architect at mercury. ATS location: San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States. Source ATS: greenhouse.io. We’re looking for a Customer Support Systems & Analytics Architect to own the data strategy and reporting function within the Customer Support organisation at Mercury. As our operations grow in complexity—spanning multiple channels, an expanding BPO model, and sophisticated AI automation—we are moving away fro