Senior Project Manager

Role overview

A senior delivery role within a scaling digital experience agency, leading complex, multi-workstream client engagements across marketing, data, and engineering teams. The position blends client-facing leadership, programme governance, commercial ownership, and people development, suited to an experienced project manager ready to take wider accountability for high-value accounts.

Responsibilities

- Own end-to-end delivery across complex client engagements, managing timelines, dependencies, risks, quality, and overall programme health. - Act as the primary delivery contact for clients, building trusted relationships with senior stakeholders and aligning programmes to business objectives. - Establish governance frameworks, delivery cadences, RAID management, and reporting to keep workstreams predictable and on track. - Take ownership of account P&L, including budget forecasting, margin management, revenue recognition, and scope or change requests. - Lead globally distributed delivery teams, setting clear expectations and driving accountability across multiple workstreams. - Coach and develop project managers and junior team members, helping raise delivery standards across the wider practice. - Contribute to RFPs, proposals, and pitches, while spotting opportunities to grow existing accounts. - Use AI tools, dashboards, and project data to improve reporting, delivery efficiency, and decision-making.

Requirements

- Significant experience as a senior project or programme manager within a fast-paced agency, consultancy, Martech, or technology environment. - Strong commercial and P&L background, covering budgeting, margin management, revenue recognition, and change control. - Confident client leadership skills, including managing senior stakeholders and navigating complex organisational dynamics. - Experience leading and developing delivery teams across multiple regions and time zones. - Strong governance, risk management, planning, reporting, and quality assurance capability. - Comfort using AI tools and data to automate reporting, improve visibility, and support delivery decisions. - English proficiency at C1 level.

Nice to have

- Experience running significant accounts inside a digital agency or Martech consultancy. - Familiarity with CRM platforms, Braze, Snowflake, and data-driven delivery models. - Braze certification or comparable platform expertise. - MSP Practitioner, PgMP, or an equivalent programme-level certification.

Benefits and work setup

- Remote-first working, with collaboration across teams in Europe, the US, and beyond. - BYOD policy, so you'll use your own equipment. - Career progression pathways with real ownership and space to grow. - Team meetups and events designed to strengthen culture and connection.