Solutions Consultant

Role overview Help public safety agencies evaluate cloud software for fire and EMS operations by translating their needs into clear, relevant product demonstrations. You’ll partner with sales colleagues throughout discovery and follow-up, tailoring presentations for audiences ranging from operational leaders to IT teams, and helping customers learn to use the platform.

Responsibilities - Maintain working knowledge of product modules, feature plans, and release timelines. - Work with sales colleagues to identify customer needs and shape demonstration strategy. - Prepare customized demo materials and present product capabilities to varied audiences, including groups of 20 or more. - Address questions about product use, security, and software infrastructure; follow up on product questions after demonstrations. - Lead training for agency leaders, officers, and frontline personnel. - Identify potential expansion opportunities and contribute to bid responses when needed. - Travel about 40% for onsite meetings or industry events; the role is remote within the United States.

Requirements - Experience preparing technical demonstration materials and presenting products to large organizations. - Strong public speaking, writing, interpersonal, and relationship-building skills. - Ability to adapt presentations to different audiences, think on your feet, and respond to objections. - Strong organization and time management to manage customer relationships and a changing product. - A record of meeting or exceeding goals. - Authorization to work for any U.S. employer; hiring is contingent on passing a criminal background check.

Nice to have - Previous sales experience. - Associate’s or bachelor’s degree.

Benefits and work setup The listing states base pay of $95,000 plus variable compensation. Benefits for eligible employees include medical, dental, and vision coverage, FSA/HSA options, 401(k), flexible paid time off, a technology stipend, and advancement opportunities.