Technical Enablement Engineer

Role overview Build a technical enablement program that helps sales and presales teams explain and demonstrate a real-time voice AI platform with confidence. Sitting within the sales organization and partnering closely with engineering and product, you’ll create practical learning experiences, shorten seller ramp time, and track whether training prepares teams for customer conversations.

Responsibilities - Assess technical knowledge gaps among account executives, sales development representatives, and presales staff, including where technical questions slow deals. - Create a curriculum covering platform fundamentals, voice AI architecture, agents, and the competitive landscape. - Develop hands-on labs and sandbox exercises that let sellers build and explore working examples. - Lead technical onboarding for new sales hires and define learning paths for presales engineers and solution architects. - Assess readiness for demos and discovery through practical exercises and certifications. - Keep materials aligned with product releases by working with engineering and product teams, and measure ramp time, technical conversation readiness, assessment results, and seller confidence.

Requirements - Senior-level engineering or technical founder experience with software shipped to production. - A track record of teaching technical material to non-engineers, such as sales teams, solutions engineers, or customers. - Ability to explain complex technical ideas clearly to audiences with different levels of technical background. - Strong learning agility and the ability to become productive with unfamiliar technologies quickly.

Nice to have - Experience as a technical founder or building a curriculum, bootcamp, or certification program. - Familiarity with voice AI, WebRTC, real-time systems, or LLM applications. - Experience onboarding account executives or solutions engineers at a developer-tools or infrastructure organization.

Benefits and work setup - Competitive salary and equity, health, dental, and vision coverage, and flexible vacation.