UX Researcher - Mixed Methods

Role overview A senior individual contributor UX Researcher is needed to partner with a Product Risk & Compliance team supporting a global portfolio of applications. The position centers on mixed methods research that informs both product decisions and policy direction, going well beyond usability testing. The work has direct influence on risk, regulatory, compliance, and trust outcomes, with regular collaboration across Legal, Policy, Compliance, Design, Product, and Data Science stakeholders.

Responsibilities - Design and run mixed methods studies that combine interviews, diary studies, surveys, concept evaluation, and usability research. - Own projects end to end, including scoping, participant criteria, recruiting, fielding, analysis, synthesis, and stakeholder readouts. - Choose qualitative and quantitative methodologies based on the research question, timeline, and business need, and justify those choices. - Carry out quantitative work such as survey design, sampling, weighting, descriptive analysis, and inferential statistics. - Triangulate qualitative findings with quantitative data, product telemetry, and behavioral signals. - Turn findings into clear, actionable recommendations that shape product and policy direction, and socialize insights across adjacent teams. - Navigate ambiguous questions, compressed timelines, shifting priorities, and evolving stakeholder needs while maintaining solid research documentation and handoffs.

Requirements - 10 or more years of experience in UX research, product research, or a closely related field. - Demonstrated track record independently designing and executing mixed methods research programs. - Deep qualitative expertise across multiple methodologies and strong quantitative skills, including survey design, data cleaning, weighting, and statistical analysis. - Hands-on experience with statistical or scripting tools such as R, Python, or SPSS. - Ability to evaluate methodological tradeoffs and adjust approach when constraints change, including addressing sampling, bias, and validity. - Examples of research that materially influenced product, policy, or business decisions, plus comfort working in fast moving, ambiguity heavy environments with cross functional partners. - Solid grasp of research ethics and participant privacy requirements.

Nice to have - International or multi market research experience. - Work with large scale behavioral or product log data alongside primary research. - Familiarity with in-house survey platforms. - Background in large scale technology environments or in high consequence domains such as product risk, compliance, integrity, safety, policy, or regulatory research.

Benefits and work setup - Remote position structured as a 12+ month contract at 40 hours per week, Monday through Friday on an 8 hour shift. - Benefits package includes medical, dental, and vision insurance, a health savings account, life insurance, paid time off, and a retirement plan.