Senior Product Designer

Role overview Lead product design for customer-facing account experiences across iOS, Android, and web. You’ll guide work from research and problem selection through design, testing, launch, and evaluation, partnering closely with product managers and developers. The role is on a small design team and may also contribute to projects across other products and platforms.

Responsibilities - Design customer portal experiences for account management, shopping, payments, profiles, and settings. - Research user needs, identify priorities, explore concepts, and test proposed solutions with cross-functional partners. - Deliver designs aligned with user needs and business objectives, then assess results using product data and feedback. - Maintain consistent patterns across platforms by contributing to a shared design system. - Present design findings, proposals, and outcomes to organizational leaders. - Adapt to new projects and platforms as team needs change.

Requirements - Five or more years in UX, UI, or product design, working throughout the product development process with product and engineering teams. - Experience designing and shipping native iOS and Android apps, with knowledge of platform conventions. - Experience designing and shipping web experiences, with an understanding of accessibility needs. - Advanced Figma skills, including components, auto layout, and prototyping. - Ability to conduct interviews, interpret feedback and product data, and prioritize user problems. - Strong independent problem-solving, communication, and presentation skills; able to work amid ambiguity.

Nice to have Experience with financial products, B2B and B2C products, inclusive design, and AI-assisted design workflows.

Benefits and work setup Remote work is available across the United States, with office, hybrid, or remote options near two Virginia office locations. The listed salary range is $141,000–$180,000 per year, with eligibility for a bonus. Benefits include medical, dental, and vision coverage; 20 paid time-off days and 11 holidays; a matched 401(k); tuition and student loan reimbursement; commuter assistance; and parental leave.