Remote job
Partner Enablement Specialist
Job details
About this role
Role overview
Help channel and managed service provider partners learn how to sell, implement, and support a software platform. You’ll coordinate practical training and learning resources, gather partner feedback, and track program activity in a hands-on role suited to someone building experience in go-to-market operations or enablement.
Responsibilities
- Coordinate the development and ongoing delivery of enablement programs for channel, MSP, and MSSP partners. - Organize playbooks, messaging materials, onboarding guides, and certification content. - Help deliver product training, sales methodology sessions, and skills workshops. - Schedule training, manage communications and follow-ups, and keep the learning platform’s content current and accessible. - Collect and summarize partner feedback, then suggest improvements to the partner experience. - Track participation and impact measures, such as onboarding progress, training completion, and tool adoption. - Work with sales, marketing, channel, and revenue operations teams to keep partner resources useful and up to date.
Requirements
- At least one year of experience in enablement, sales operations, or a related support role in a B2B SaaS environment. - Familiarity with sales and partner go-to-market processes. - Strong organization, attention to detail, and ability to manage several projects at once. - Clear written and verbal communication skills for working across teams. - Self-directed approach and ability to deliver reliably in a changing, fast-paced environment.
Nice to have
- Experience with enablement or content platforms, partner relationship management tools, or CRM systems such as Salesforce. - Working knowledge of identity and access management, privileged access management, or cybersecurity concepts. - A bachelor’s degree in business, marketing, communications, or a related field.
Benefits and work setup
The role is fully remote, with an option to work hybrid from the Chicago metropolitan area. Listed benefits include medical, dental, and vision coverage; life and disability insurance; a 401(k) plan; paid time off; and annual bonuses.