Security Incident Manager

Role overview

Lead security investigations from initial response through recovery and review, helping protect infrastructure, customer information, and business operations. The role coordinates teams across security, engineering, infrastructure, and product, while improving incident response as the program grows.

Responsibilities

- Coordinate security investigations and keep cross-functional responders aligned through resolution. - Lead post-incident reviews, identify root causes, and track follow-up actions and lessons learned. - Work with security engineering, infrastructure, product security, and other partners on security initiatives. - Explain incident status, risks, and potential impact to stakeholders and senior leaders. - Build AI-assisted automation for repeatable investigation tasks and workflows. - Join the on-call rotation for your timezone and monitor response metrics to improve the program.

Requirements

- At least two years of experience in security incident management, incident response, or a security technical program role. - Clear, concise communication and careful, well-documented investigation tracking. - Knowledge of security practices, current attack trends, and public cloud infrastructure security. - Familiarity with incident response methods and frameworks, such as NIST or SANS, along with project management practices. - Experience using AI-supported workflows, automation, and incident management tools.

Benefits and work setup

- Remote role with flexibility to work from home, an office, or another suitable location, alongside regular in-person team events. - Hiring is limited to candidates based in Ontario, Alberta, British Columbia, or Nova Scotia. - Canadian base salary range is CAD 120,000–126,500, with compensation dependent on location, experience, and skills. The role is also eligible for an equity grant and annual refresh grants.