Remote job
Clinical Support Specialist - Southeast
Job details
About this role
Role overview
Help healthcare teams adopt and use portable MRI equipment safely and effectively across a Southeast territory. You’ll train clinical staff, advise hospitals on integrating the equipment into their workflows, support product evaluations and sales activity, and relay clinical feedback to internal teams. The work combines hands-on imaging support, customer education, and frequent travel to healthcare sites.
Responsibilities
- Implement scanners at customer sites and deliver in-person and virtual training for new operators. - Teach hospital staff safe operating practices and help optimize procedures, workflows, and equipment use after installation. - Build relationships with clinical and administrative stakeholders and provide guidance on appropriate use cases and best practices. - Support software and firmware upgrades, image demonstrations, image reviews, and case discussions with healthcare professionals. - Contribute clinical input to product development, evaluations, and studies; share customer feedback and recurring product gaps with internal teams. - Partner with sales colleagues on demonstrations, site visits, customer adoption, and identifying account needs or risks.
Requirements
- Associate degree in radiologic sciences or a related field. - Current radiologic technologist registration with an MRI credential, or equivalent qualifications. - At least three years of clinical MRI experience, or comparable experience combining X-ray and MRI work in a hospital setting. - At least two years of clinical applications or clinical training experience. - Ability to advise on MRI safety and screening, contraindications, imaging protocols, and workflow needs. - Strong communication, organization, problem-solving, and relationship-building skills; able to manage schedules, travel, and customer needs independently.
Benefits and work setup
- Home-based role for someone living in the assigned territory, with travel of up to 75%, including occasional weekends. A major airport nearby and a car for local travel are required. - Applicants must be authorized to work for any US employer; visa sponsorship is not available. - Annual base salary is $100,000–$120,000, with eligibility for corporate bonus and equity plans.