Patient Experience Coordinator (Central Time)

Role overview Help patients navigate virtual cardiovascular care as a key point of contact for appointment coordination, practical support, and follow up. This full time, entry level role combines patient outreach with accurate clinic operations and close coordination with clinical and service teams.

Responsibilities - Reach patients by phone, text, and email to coordinate virtual appointments and encourage continued engagement with care. - Arrange diagnostic testing, including echocardiograms and stress tests. - Assist patients with technology questions and virtual care platforms, ensuring they feel informed and supported. - Keep patient information and interaction records accurate, and manage timely follow ups. - Partner with clinical and operations colleagues to improve workflows and support new care programs.

Requirements - Bachelor’s degree in a relevant area, such as health sciences, psychology, social work, communications, education, or sociology. - At least six months of professional or internship experience; customer facing or service work is preferred. - Strong interpersonal and written and verbal communication skills, with empathy and professionalism. - Ability to learn digital tools, maintain reliable documentation, and work effectively in a virtual environment. - Strong organization and follow through when handling multiple priorities. - Availability Monday through Friday, 9:00 a.m. to 5:30 p.m. Central Time.

Benefits and work setup Full time remote work with a set Central Time schedule. The listing states $24–$26 per hour and describes medical, dental, and vision coverage, paid time off and holidays, sick time, a 401(k), and additional benefits.