Staff Product Designer

Role overview Lead product design for a financial or HR experience, shaping complex, high-trust products from early problem definition through launch. You’ll work closely with product and engineering partners, turning ambiguous goals into clear customer experiences and helping establish design patterns for emerging, AI-enabled workflows. Openings span employee banking, small-business financial tools, and HR support experiences.

Responsibilities - Own end-to-end design in a product area, from framing the problem and defining scope to delivering accessible, polished experiences. - Set priorities and shape roadmaps with product and engineering partners, balancing customer needs, business outcomes, and technical constraints. - Develop interaction patterns for new or evolving products, including experiences that use AI or connect customers with human experts. - Explain design decisions through clear flows, prototypes, and storytelling, and incorporate feedback from cross-functional partners. - Help evolve shared design systems and raise the quality and consistency of the product experience.

Requirements - At least six years of product design experience, including ownership and delivery of end-to-end work; experience in B2B software, financial technology, or another high-trust field is relevant. - Strong product craft across web experiences and the ability to simplify complex systems for customers. - Experience shipping AI-enabled or conversational products, with concrete examples of handling uncertainty, errors, and human intervention. - Ability to work through ambiguity, define a problem and a practical scope, and make progress without complete information. - Systems thinking and experience contributing to or evolving a design system. - Strong communication and collaboration across design, product, engineering, and data teams.

Nice to have - Background in regulated or high-stakes fields such as finance, HR, compliance, legal, or healthcare. - Experience designing AI agents, service journeys with operational handoffs, or AI-supported team workflows.

Benefits and work setup - Hybrid office work is expected about two to three days per week for employees based in designated office locations; other approved locations require reliable internet access. - Compensation and benefits are determined by role, level, and location; the source describes base pay, benefits, and equity for full-time employees.