Payment Product Manager

Role overview A payments product management role focused on a central payment hub within a complex, multi-region iGaming and entertainment environment. The position owns the behaviour, operations, and migration of the hub across markets, turning implicit knowledge into explicit, documented product decisions.

Responsibilities - Define explicit hub behaviour, including callback timeouts, withdrawal hold and release rules, gateway configurations, and player-facing error messages. - Drive and optimise seven core back-office screens covering projects, gateways, payment groups, methods, orders, transactions, and logs. - Run timeboxed discovery across eleven internal systems such as wallet, KYC, fraud, reconciliation, and taxation, ranking findings by risk. - Sequence regional migration with staged rollout rules, live-traffic validation, criteria for progression, and clear rollback plans. - Maintain transparent communication with regional operations, support, and business owners about upcoming changes and risks. - Establish post-launch operational processes for incidents, configuration changes, new method onboarding, and integration health.

Requirements - 4+ years of product management experience, including 2+ years owning a payments, fintech, or complex transactional product area. - Ability to read API contracts and trace transactions across multiple internal systems independently. - Proven track record writing clear requirements with explicit outcomes, acceptance criteria, and boundaries. - Data-driven decision-making using conversion, approval rates, failure reasons, and cost per transaction. - Intermediate or higher English for documentation, ticketing, and daily cross-team communication. - Comfort operating in ambiguity and designing small experiments to resolve open questions.

Nice to have - Strong sense of ownership with transparent, early communication when issues arise. - Problem-solving orientation focused on reducing complexity and preventing rework before development begins.

Benefits and work setup - Health and wellness focus, including global medical coverage. - Benefits programmes supporting gym, dental, and psychological services. - Performance-driven rewards and growth opportunities within a dynamic work environment.