Sr. Manager, Enterprise Revenue Architect

Role overview Lead a team of customer-facing revenue advisors who help large organizations improve revenue operations through workflow design, adoption, and change management. The role combines people leadership and executive partnership with accountability for measurable customer outcomes, renewals, and account growth, with particular focus on financial services and healthcare customers.

Responsibilities - Recruit, coach, and develop a high-performing team, strengthening account strategy, executive engagement, and value realization. - Partner with senior go-to-market leaders to shape customer revenue transformation plans for financial services and healthcare. - Guide the team in mapping existing processes to AI-supported workflows tied to business outcomes. - Lead adoption and change initiatives that embed new tools and practices into customers’ regular work. - Help the team quantify customer outcomes and demonstrate return on investment using data. - Own the team’s renewal strategy and coordinate expansion efforts with internal partners. - Work across sales, product, and marketing leaders to support a consistent customer experience.

Requirements - At least two years of direct people management in customer success, account management, or professional services at a B2B SaaS company. - Six or more years in customer-facing work such as customer success, account management, or implementation. - Experience serving financial services or healthcare customers, or professional experience in either industry. - Track record coaching teams to manage VP and C-suite relationships and lead value or ROI discussions. - Strong communication, negotiation, and presentation skills, with the ability to influence senior stakeholders. - Data-driven approach to customer outcomes and team performance indicators. - Commitment to customer outcomes and an accountable, collaborative team culture.

Benefits and work setup - The source lists medical, dental, and vision plans, wellness and mental health support, retirement savings, learning funds, flexible vacation, paid parental leave, quarterly recharge days, and a work-from-home stipend. - A stated annual salary range is $181,000–$239,000 USD; compensation may vary by location and candidate qualifications.