Solutions Engineer, Mid-Market — Central/Mountain/West Coast

Role overview A Mid-Market Solutions Engineer partners with Account Executives to win complex deals in the mid-market segment, blending technical depth with business acumen. The role spans deal strategy, tailored product demonstrations, and advisory conversations with both technical and business stakeholders. It is a remote, customer-facing pre-sales position open to candidates located in Central, Mountain, and Pacific time zones, with periodic travel expected.

Responsibilities - Co-develop deal strategy and lead discovery sessions alongside Mid-Market Account Executives, then deliver high-impact demonstrations that move decisions forward. - Craft customized product demos that resonate with technical, operational, and executive audiences, positioning yourself as a trusted advisor. - Translate customer pain points into concrete solution designs that produce measurable business outcomes. - Track the competitive landscape and support displacement plus growth opportunities against rival offerings. - Build deep product authority across the current platform and contribute to conversations about future innovations. - Collaborate on RFI and RFP responses that position the company as the partner of choice for mid-market organizations. - Bridge Sales with Product, Engineering, Customer Success, and Marketing so customer feedback shapes roadmap and continuous improvement.

Requirements - 3+ years in a customer-facing pre-sales or solutions engineering role supporting mid-market or comparable segments, ideally with SaaS and/or hardware experience. - Bachelor's degree preferred; advanced degree a plus. - Willingness to travel roughly 15–20%. - Familiarity with value-based selling frameworks such as MEDDIC, MEDDPICC, Command of the Message, Demo2Win, or Great Demo!. - Strong communication skills with the ability to translate technical topics for non-technical audiences. - Hands-on experience with APIs, integrations, and technical solution design.

Benefits and work setup - On-target earnings of approximately $125,000–$150,000 USD (base plus commissions). - Health, pharmacy, optical, and dental benefits, paid time off and sick leave, short- and long-term disability, life insurance, and a 401(k) contribution (subject to eligibility). Certain roles may include restricted stock units. - Remote role covering Central, Mountain, and Pacific time zones, with occasional in-person interviews or onboarding at global offices.