Senior Solutions Engineer, Strategic (West Coast)

Role overview A senior solutions engineer is needed on the Strategic team to support the largest enterprise customers and prospects on the West Coast. The role partners with Strategic Account Executives to shape deal strategy, deliver high-impact demonstrations, and act as a trusted advisor to executive and C-level stakeholders. It blends deep technical fluency, business acumen, and strong communication, with cross-functional collaboration across Sales, Product, Engineering, and Customer Success to influence key buying decisions.

Responsibilities - Partner with Strategic Account Executives on deal strategy, discovery conversations, and demonstrations that influence executive-level decisions - Tailor demos to technical, operational, and business audiences and position the platform as a trusted advisor solution for strategic customers - Translate complex customer challenges into clear, compelling solutions tied to measurable business outcomes - Build expertise in the competitive landscape and support Strategic AEs on displacement and high-value opportunities - Act as a product authority, mastering current capabilities while shaping conversations about future innovations - Collaborate on RFIs and RFPs to position the company as the partner of choice for strategic enterprise organizations - Connect Sales with cross-functional teams including Product, Engineering, Customer Success, and Marketing so that customer insight feeds continuous improvement

Requirements - 5+ years supporting Strategic or high-value enterprise sales in a pre-sales or solutions engineering role (SaaS and hardware experience a plus) - Bachelor's degree preferred; advanced degree a plus - Customer-facing pre-sales field experience with flexibility and willingness to travel 30% or more - Deep knowledge of value-based selling frameworks such as MEDDIC, MEDDPICC, or Command of the Message, plus solutions engineering methodologies such as Demo2Win or Great Demo! - Exceptional communication and presentation skills with the ability to influence executive and C-level stakeholders - Strong analytical and problem-solving abilities with a solutions-oriented mindset - Demonstrated success supporting complex solution sales within high-value enterprise organizations - Hands-on experience navigating multi-stakeholder strategic enterprise sales cycles - Experience with APIs, integrations, and technical solution design

Benefits and work setup - On-target earnings of $200,000 to $240,000 USD (base plus commissions); total compensation may include restricted stock units - Health, pharmacy, optical, and dental benefits; paid time off and sick leave - Short-term and long-term disability coverage, life insurance, and 401(k) contribution (subject to eligibility) - Some interviews or new-hire training may be held in person at a global office - Applicants must be authorized to access commodities and technologies controlled under U.S. Export Administration Regulations