MRI Technical Solutions Support Professional, Carolinas

Role overview Help clinical teams get the best performance and efficiency from their MRI scanners. You’ll work with customer sites across the Carolinas, combining hands-on clinical guidance with workflow improvement and communication between customers and technical teams. The position is primarily customer-facing and involves substantial travel.

Responsibilities - Lead projects to improve image quality, scanning workflows, and operational efficiency across MRI systems. - Coach staff during clinical scanning and help standardize protocols across scanners and locations where appropriate. - Explain MRI technology and advanced applications in practical terms for different audiences. - Help investigate customer concerns and identify suitable product or workflow solutions. - Identify staff training needs and develop focused education plans. - Share recurring customer feedback and clinical trends with internal teams to inform improvements.

Requirements - Current radiologic technologist certification (ARRT or equivalent). - At least five years of MRI experience, including clinical applications and procedures. - At least three years of experience with the MRI systems used in this role. - Ability to travel about 70% within the territory and reside in the Carolinas area. - Clear communication and presentation skills, with the ability to work independently and collaboratively. - U.S. work authorization; employment visa sponsorship is not available.

Benefits and work setup Work is performed at customer locations and occasionally from a home office. A company car may be provided to eligible employees. Relocation assistance is not offered.