Equipment Technical Trainer

Role overview Coordinate and deliver technical training for industrial equipment service teams. The role combines hands-on instruction with program planning, training records, learning materials, and ongoing support for learners, managers, branches, and dealers. The position is described as hybrid and based at a corporate headquarters in Columbia, Missouri.

Responsibilities - Plan and maintain training programs, calendars, schedules, and learner records. - Lead in-person technical courses and complete required train-the-trainer certifications. - Maintain detailed knowledge of equipment product lines and diagnostic tools, and reproduce hands-on shop training. - Use supplied learning modules, quizzes, manuals, and schematics to support instruction. - Share course requirements, availability, deadlines, and completion information with learners and managers. - Develop tiered training resources, support employee questions through communication channels, and track training tools and equipment.

Requirements - At least five years of experience as a technician trained on the relevant industrial equipment. - Strong organization, attention to detail, time management, communication, and customer service skills. - Ability to work across multiple software tools, edit written materials, learn new systems, and handle issues with tact. - Working knowledge of Google Workspace tools such as Gmail, Docs, Sheets, and Drive. - Ability to safely operate the equipment, work at training facilities and active job sites, and travel nationwide up to 75%. - Ability to sit and work at a computer for extended periods, lift up to 50 pounds occasionally, and work outdoors in varying weather when needed.

Nice to have - Experience as a dealer-level shop or field service technician.

Benefits and work setup - Benefits listed include medical, dental, and vision coverage; paid time off and holidays; a 401(k) with company match; wellness support; paid volunteer time; and professional development opportunities.