Technical Success Engineer

Role overview The Technical Success Engineer helps customers implement and operate software security capabilities within complex development and DevOps environments. This is a hands-on, customer-facing engineering role: you’ll build tailored technical solutions, troubleshoot issues across pre- and post-sales work, and turn field experience into product improvements.

Responsibilities - Design and roll out code and dependency scanning approaches, including integrations involving Maven and Gradle. - Serve as a technical contact for customers, resolving implementation questions and complex issues from evaluation through ongoing use. - Adapt security solutions to customer environments and develop custom solutions when standard approaches do not fit. - Lead technical integration projects and provide guidance to customer teams and internal partners. - Build trusted relationships with organizations ranging from startups to large enterprises. - Share customer feedback and troubleshooting insights with engineering and promote practical secure development practices.

Requirements - 6+ years of experience in software engineering, application security, DevOps, or a combination of these areas. - Experience building custom technical solutions and working directly with customers on project-based engagements. - Ability to create secure, scalable solutions and guide customers toward successful implementation. - Strong troubleshooting and problem-solving skills across modern software and development environments. - Clear English communication skills, including the ability to explain complex technical topics to varied audiences. - Proactive, strategic approach to identifying customer needs and aligning technical solutions with longer-term goals.