Deployment Strategist - Colombia

Role overview Help enterprise customers identify valuable AI agent use cases and bring them into production. Working with customer-facing engineering, product, and commercial colleagues, you’ll connect business goals, existing workflows, user needs, and technical capabilities into practical deployments with measurable outcomes.

Responsibilities - Work with strategic customers to understand AI transformation goals and find pain points in customer-facing and operational workflows. - Own major opportunities from use-case discovery through commercial structuring and deal closure, in partnership with go-to-market colleagues. - Embed with customers, including through onsite work, and take responsibility for delivery outcomes. - Identify promising workflows and partner with forward-deployed engineers to implement them. - Advise customers on agent design, orchestration, production readiness, adoption, and impact. - Present findings and proposals to technical teams and senior executives, and share field insights with product and research teams.

Requirements - At least three years working with customers in a technical role; enterprise experience is preferred. - Experience in product development, delivery, and change management. - Commercial judgment and comfort shaping value propositions and participating in enterprise sales cycles. - Basic Python skills and familiarity with API integrations sufficient to prototype, demonstrate, and collaborate with engineers. - Strong communication and problem-solving skills, including explaining technical topics clearly. - Track record of owning complex, ambiguous projects; adaptability across customer settings; familiarity with LLMs and AI agent frameworks. - Ability to map enterprise workflows and use cases to AI systems. - Fluency in English and Spanish, with understanding of regional and cultural context.

Benefits and work setup Remote-first within Colombia, with Bogotá preferred; regular customer travel is expected. Support includes discretionary stipends for professional development and colleague meetups, monthly coworking, and an annual team offsite.