Remote job
Solutions Engineer - Critical Infrastructure
Job details
About this role
Role overview
Provide technical support throughout the customer lifecycle for radar sensing solutions used in areas such as transportation, infrastructure protection, and uncrewed aircraft. You’ll work with prospective and existing customers and partners, demonstrating equipment, planning deployments, supporting integrations, and relaying field insights to product and engineering teams. The role combines customer-facing communication with hands-on system setup and troubleshooting.
Responsibilities
- Deliver on-site product demonstrations at customer and partner locations, conferences, and other events. - Explain how radar capabilities can support customer applications and help build productive customer and partner relationships. - Plan installations and integrations, configure and tune deployed systems, and provide ongoing troubleshooting. - Analyze demonstration data and prepare reports; create and maintain training materials, application notes, and user manuals. - Gather customer feedback and share it with product managers and engineers to inform product improvements. - Travel as needed, potentially up to 50%, and handle equipment that may weigh up to 50 pounds.
Requirements
- At least five years of experience in a quota-carrying technical role. - Proven ability to learn a technical product and explain its value to prospective customers. - Solid technical foundation and strong written and spoken communication, from high-level presentations to detailed explanations. - Ability to work independently, prioritize and manage multiple tasks, follow established processes, and make sound decisions. - Organized, resilient, analytical, and effective at solving problems and following through. - Ability to lift, carry, and move demonstration equipment, occasionally weighing up to 50 pounds.
Nice to have
Experience coordinating across teams, working in sales, or deploying radar systems—especially electronically scanned arrays. Helpful additional skills include Python or MATLAB, Linux and command-line use, signal processing, plotting and data analysis, hardware and software troubleshooting, or Spanish and English fluency.
Benefits and work setup
The role has base pay of $100,000–$120,000 plus commission eligibility. Full-time US-based employees may receive restricted stock units, employer-paid medical, dental, and vision premiums, retirement plan matching, paid holidays, and other insurance and support benefits.