Staff AI Product Engineer | REMOTE

Role overview Own the technical direction and buildout of an AI product suite for business operations. The work includes designing a multi-agent system that can interact safely with business tools, a context layer that makes customer data useful for tailored experiences, and evaluation systems that help keep agents dependable in production. This is a hands-on, senior individual contributor role with close involvement in product decisions and customer needs.

Responsibilities - Set architecture and technical direction for an agentic product platform, making informed choices as the field evolves. - Build a multi-agent harness that can safely work across business systems such as ERP, CRM, calendars, email, analytics, and compliance tools. - Develop an integration layer that connects the platform to external AI harnesses. - Create a context layer that ingests customer information and uses it to build useful profiles and memories for more personalized interactions. - Design evaluation suites to measure agent behavior and improve reliability in production. - Partner with AI engineering leadership, product and engineering teammates, and customers to guide the product's development.

Requirements - The source describes ownership of architecture and technical vision for AI products, indicating a need for strong system design and technical decision-making skills. - Ability to build AI systems from the ground up and adapt technical choices as capabilities and requirements change. - Experience designing agentic systems, integrations, context handling, or evaluations is relevant to the work described. - Ability to collaborate across engineering, product, and customer-facing discussions.

Benefits and work setup The role is fully remote across four continents. Listed benefits include paid time off and holidays, medical, dental, vision, and retirement benefits for US employees, an AI tools stipend, equity option terms, and annual in-person team gatherings. Exact benefits vary by country and employment type.