Remote job
Online | Customer Support – Booking Vacations | We Will Train You
Job details
About this role
Role overview Support clients as they plan and book vacations, helping coordinate reservations and making the booking process clear and accurate. This is an entry-level opportunity in travel support; prior travel-industry experience is not required.
Responsibilities - Research and arrange vacation packages, hotel stays, and cruises based on client needs. - Guide clients through reservations and booking confirmations. - Answer questions about travel details and requirements. - Check reservation records for accurate dates and traveler information. - Keep organized records of bookings and client communications. - Provide follow-up assistance before and after trips.
Requirements - Strong written and verbal communication skills. - A customer-focused approach and careful attention to detail. - Comfort using online booking systems and other digital tools. - Ability to work independently in a remote setting. - Customer service or hospitality experience is helpful, but not required.
Benefits and work setup - Fully remote work with a flexible setup. - Structured onboarding and step-by-step training, with access to booking tools and supplier resources. - A collaborative team environment. - The listing includes a $40,000–$65,000 annual pay range.